Care & support

When something's stuck, you call me – not a hotline. I keep your systems up to date, secure and backed up so you can focus on your actual work.
Michael kindly helping an older client at her laptop, both laughing
Get in touch
By email, phone or chat – whatever suits you best.
I take a look
I know your systems and don't have to search for ages.
Solved
I fix the problem properly and tell you what happened – in plain language.
Written down
So it's even quicker next time – or doesn't happen at all.

What's included

From small questions to big trouble.
Help with problems
Nextcloud, Linux, Element, password vault or any other system I set up – I'll take care of it.
Updates & security
I install security updates promptly and tested, and keep an eye on your systems.
Backups
Regular backups – and I actually test whether they can be restored.
New people, new devices
Setting up and removing access, resetting passwords – quickly and safely.

Frequently asked questions

Usually the same working day; with Pro care, within 4 hours for urgent outages.

Get looked after, stress-free

Tell me briefly what you have – I'll get back to you with a suitable suggestion.